to be replaced
If a printhead error message appears on the front-panel display, verify that
the printhead needs to be replaced.
Turn the unit off and then turn it on.
If the error message still appears, continue with the following steps.
Open the print-carriage access door by lifting the handle until the
door locks into place.
The print carriage moves to the center of the unit.
After the print carriage stops moving, release the gray print carriage
latch and then lift the print carriage to access the printheads.
Remove the old printhead by lifting the printhead handle and pulling
If there is plastic tape on the failed printhead, remove the plastic tape.
Pull the printhead handle upward
work with printheads and ink cartridges
hp officejet d series
Push the failed printhead firmly down into the appropriate slot using
the printhead handle. Do not touch the printhead tower, and do not
remove the printhead handle.
Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print carriage
If the error message still appears, remove and reinsert the printhead
again and close the print carriage access drawer.
If the error message still appears, replace the printhead as described
in the following section.