HP Officejet d125xi - clean the printhead contacts

background image

clean the

Clean the printhead copper contacts only if you get repeated front panel
messages prompting you to check a printhead after you already have.

Caution! Do not remove all printheads at the same time.
Remove and clean them one at a time.

Make sure you have the following materials available:

A clean, lint-free cloth

Distilled, filtered, or bottled water (do not use tap water, as it may
contain contaminants that can damage the printheads).

Caution! Be careful not to get ink on your hands or clothing.


Turn the unit on and open the print-carriage access door.
The print carriage moves to the center.


After the print carriage has moved to the center, unplug the power
cord from the back of the unit.


Release the gray print carriage latch and then lift the print carriage to
access the printheads.

Warning! It is very important that you disconnect the
printer from its electrical power source before touching
the printhead contacts. Electrical shock or severe
damage to the printer can occur if you touch the contacts
while there is electrical power to the printer. Do not use
the On button to turn the printer off.

background image

maintain your hp officejet


hp officejet d series


Remove the printhead by lifting the printhead handle and pulling


Inspect the copper contacts and the contacts inside the printhead
socket for ink and debris buildup.


Clean any visible ink deposits with the clean, soft, lint-free cloth.
If necessary, moisten the cloth with one drop of water.

Caution! Clean only the copper contacts in the front of the
printhead, and wipe upwards only. Do not clean the ink
nozzles on the under side of the printhead. They can become
damaged or clogged by this type of cleaning.


Place the printhead back into the holder.


Repeat cleaning of other printheads, if necessary.


Move the print carriage latch down, and make sure the loops catch
the hooks. Snap the latch into place, then close the print-carriage
access door.


Close the door and plug in the unit.
After cleaning the contacts, you should align the printheads.


Press Menu.


Press 7, then press 3.
This selects the Status and Maintenance menu, then selects the Align

Do not touch the printhead

Do not touch the
ink nozzles on the
underside of the

Clean only the copper
contacts in the front of the

Clean only the copper
contacts in the back of the
print carriage.

background image

work with printheads and ink cartridges


hp officejet d series

A page prints to confirm printhead alignment. You can either discard
or recycle this page. If the page does not appear, see the
Troubleshooting help, which you access from the HP Director.